Attach the tag to your bag. Keep a record of the serial number with you [take a photo of it on the bag (our recommendation), or on a note in your purse or wallet, or in our downloadable app].
If your bag fails to arrive at your destination, locate the lost luggage desk within the reclaim area and complete the airline Property Irregularity Report (PIR). Include that your bag has a TRACE ME Smart ID, and your Serial number, on the report.
If the standard airline paper tag is corrupted or missing, the airline baggage handlers will enter your TRACE ME Serial number into their bag management system, and a match to your PIR will be made.
Your bag will be returned via your airline.
TRACE ME is integrated into the SITA WorldTracer system, used by over 400 major airlines at over 2500 airports globally. It is also compatible with all other global baggage systems in use today. Click here to learn more about the SITA WorldTracer.
Proven Protection from Loss
TRACE ME Smart ID makes sure your bag has clear back-up ID at all times. This avoids the bag being lost forever. In 10 years (so far) we have never lost a bag.
Our database is totally secure (certified to ISO 27001) and we will only ever use your contact information to deliver our service and communicate with you.