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How TRACE ME works admin 2021-07-09T13:50:42+00:00

What is TRACE ME Smart ID?

TRACE ME Smart ID is a robust, credit-card sized luggage tag linked to airline baggage systems.

Key Features:

  • Personal, anonymous ID Code (TRACE ME Serial number) on each tag.
  • Simple to use, no moving parts or batteries.
  • Secure database. 24/7 Customer Service in any language.
  • Global Cover – any airline, any airport.

How TRACE ME works

  • Buy a Smart ID (or receive one as a gift).

  • Register your Smart ID with us at register.tmlt.co.uk, so we have your contact details.

  • Attach the tag to your bag. Keep a record of the serial number with you [take a photo of it on the bag (our recommendation), or on a note in your purse or wallet, or in our downloadable app].

  • If your bag fails to arrive at your destination, locate the lost luggage desk within the reclaim area and complete the airline Property Irregularity Report (PIR). Include that your bag has a TRACE ME Smart ID, and your Serial number, on the report.

  • If the standard airline paper tag is corrupted or missing, the airline baggage handlers will enter your TRACE ME Serial number into their bag management system, and a match to your PIR will be made.

  • Your bag will be returned via your airline.

 

TRACE ME is integrated into the SITA WorldTracer system, used by over 400 major airlines at over 2500 airports globally. It is also compatible with all other global baggage systems in use today. Click here to learn more about the SITA WorldTracer.

Proven Protection from Loss

TRACE ME Smart ID makes sure your bag has clear back-up ID at all times. This avoids the bag being lost forever. In 10 years (so far) we have never lost a bag.

Our database is totally secure (certified to ISO 27001) and we will only ever use your contact information to deliver our service and communicate with you.

 


TRACE ME Luggage Tracker Ltd
Registered Office
Dettingen House
Dettingen Way
Bury St Edmunds
Suffolk
IP33 3TU
UK
Company Registration No: 04597661
VAT Registration No: 916 5020 48


Important Information
How to register your Smart ID
TRACE ME VIP
Self-Print Smart ID
About us
Why we started TRACE ME
Lost Luggage Facts
Product Performance Warranty (previously named Bag Loss Guarantee)
Press Related Information
Frequently Asked Questions (FAQs)


Terms and Conditions
Privacy Policy
Cookies Policy
Sitemap

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