We understand travellers just want to get their missing bags back.

TRACE ME Smart ID is a secure back-up ID that STOPS your bag going missing forever. Our proven protection reduces the risk of losing your luggage around 100 times compared to travelling without us.

Once registered and attached to your bag, the unique serial number will identify your luggage anonymously at thousands of airports worldwide, stopping loss and helping speed return.

We pride ourselves on world class, personalised Customer Service – an integral part of every product we sell. We treat customers as we would wish to be treated ourselves. With excellent Trustpilot rating, your bags are in great hands.

Because we really do care.

Our Products

TRACE ME Smart ID

Our Flagship Product

Smart ID

  • 12 month renewable membership
  • Full bag search and identification service
  • US$1000 Product Performance Warranty
  • “If we fail, we pay” (T&Cs apply).

TRACE ME Self-Print Smart ID

The Downloadable Version

Self-Print Smart ID

  • 3 month renewable membership
  • Full bag search and identification service
  • Ideal for a single trip or
  • if you’re travelling soon and post may not reach you in time

Note: You will receive an email with a download link within one business day.

TRACE ME Smart ID Plus+

The Upgrade Version

(previously branded TRACE ME VIP)

Smart ID

  • Includes a US$1000 warranty if your bag is delayed and not located within 100 hours of landing. (T&Cs apply.)
  • You can upgrade your Smart ID from as little as £3.00 – around the price of a cup of coffee.
  • Visit our online shop and tailor make your very own TRACE ME Smart ID so it suits your needs perfectly.

Product Summary

Membership period

 3 months (Renewable) 12 months (Renewable)

Baggage search and identification service

 Included Included

Tag format

 Download and print Long life Arcylic tag

Attachment method

 Use your own luggage tag holder Use the robust loop supplied

Product Performance Warranty (PPW)*

 Not included US$ 1,000 if Lost

With Smart ID Plus+ PPW** becomes

 US$ 1000 if Delayed US$ 1000 if Delayed
* In the event that your bag is officially declared lost by your airline, we have included a USD$1,000 Product Performance Warranty.
** Smart ID Plus+   Product Performance Warranty covers for you for delay of more than 100 hours of landing, and not just loss. See our T&Cs for more details.